Frequently Asked Questions

Find answers to common questions about orders, delivery, and activation.

How do I receive my game key?

After completing your purchase, your key is delivered instantly on-screen and/or via email.

Is delivery instant?

Yes, most products are delivered instantly after payment is completed.

How do I activate my Steam key?

Open Steam → click “Games” → “Activate a Product” → enter your key → download and play.

What does GLOBAL mean?

GLOBAL means the key can be activated in most regions worldwide. Always check product details for any restrictions.

Can I get a refund?

Digital keys are generally non-refundable once revealed. If you experience an issue, contact support and we will assist you.

What if my key doesn’t work?

Contact support with your order number and a screenshot of the issue. We will investigate and resolve it as quickly as possible.

Which payment methods do you accept?

We support secure payment methods such as card payments, Google Pay, Apple Pay, and Klarna (depending on availability).

Didn’t find your answer? Contact us at

support@figamesales.com